What an amazing experience! I was purchasing a dog bed on behalf of my mom and I had originally used an alternative supplier (won’t mention names) but they were terrible. 14 days later and no dog bed and a claim of a refund which when asked for proof was only processed that day…. In desperation to find an alternative option for my mom, I found ePETstore and I am so glad I did. We originally ordered a large, and when it arrived my mom found it to be too small so she sent it back with the courier. I contacted ePETstore and advised them and they acknowledged what happened, were fully in the know of the order status and had the credit loaded to my account so we could order a bigger size! Excellent service, super fast delivery and an amazing and incredible customer experience! Thank you. I cannot express how much this experience restored my faith in good business and service still existing! Thank you
Google posted (Dec 29 2023)
Excellent service - very fast delivery and exactly what I ordered. These guys are always on the ball! Thanks ePETstore!