5 stars well deserved. What a pleasure dealing with a company that has a wide variety of well-priced items, always has stock AND delivers your order within 2 days! Oh, and the personal handwritten note you get with each order just makes your day. Well done. Keep up the good work.
Andrew and Carla MacDonald
Google posted (Aug 05 2021)
Officially my petstore of choice and have even breed specific items on hand. The site also displays how many items are instock to give you a good idea. If you are in the JHB North area and you order in the morning, it is most likely that you will receive your order the very next day. Their live chat on the site is pretty much the most responsive in the history of my experiences with live chats. Mel from their store is an amazing human. I needed Royal Canin Rottweiler kibble which is hard to buy from a store and would need to be ordered in most cases, and she assisted me in getting it on the same day via their pick up option. Within 30 min of my order, it was packaged and ready to be collected from their showroom. For those who prefer to pay directly, there is an option to place the order online and pay in the show room via card. Their prices are slightly cheaper than their competitors and Mel assisted me by honoring a buy 1 get 1 free voucher that hasnt been working on most sites because of their direct link to the supplier. Super happy and I will be shopping here again.
Google posted (Jul 01 2021)
Ordered a prescription diet dog food from them when I was not able to find it anywhere else. Online ordering was easy and once submitting the prescription the food was unlocked for me to order. The food was delivered timely. Food prices are comparable with those of vet shops.