Customer Site Reviews

Great service with online order, delivery and with exchange in store. Cleo assist us with great patience. I am sure Gracie would also give a a 5 paw review as she loves all her epet store goodies.

Letitia
Google  posted (Mar 30 2024)

very efficient, friendly and great products

Claire Watson
Google  posted (Mar 25 2024)

Such great service from Ashley...so patient and knowledged, she really took time to advise me and listen to my requests/concerns about my dogs needs. The XXL crate is a great buy, delivered promptly and I am so happy and confident to be able recommend ePETstore. Will definitely be using them again.

Amanda Jensen
Google  posted (Mar 23 2024)

I ordered my tubby fur baby's bed because his old one had really reached the end of its life. I placed my order and to my delight my order was brought to my doorstep within a day. My dog Falkor loves it! and we have had plenty of giggles at poses he strikes while snoozing away

Nievo Gro
Google  posted (Mar 19 2024)

It is always special receiving an order from ePETstore because it comes accompanied with a cute handwritten postcard-like note. Reliable, efficient and friendly service.

Wendy S
Hello Peter  posted (Mar 19 2024)

I find ePETstore very convenient and customer orientated. It is a pleasure buying from them. Their online support/chat service is well managed and it works - one can always get someone to answer questions during working hours.

Carlo Botes
Google  posted (Mar 18 2024)

Really great service and range, would highly recommend using ePETstore - the convenience alone is worth it!

Anton Scheepers
Google  posted (Mar 15 2024)

I have been purchasing my fur babies needs from ePETstore for a while now and I can honestly say that I have NEVER been disappointed in their products or service.

Landi Ledoux
Google  posted (Mar 12 2024)

Received all Items quickly, Pets love them. Great service!

Bernie De Beer
Google  posted (Mar 08 2024)

Fast, reliable, friendly, same courier each time who knows what to do and a personalised note for kitty to boot. Wonderful service -well done!

Karen P
Hello Peter  posted (Mar 05 2024)

The service are good. The delivery turn over good. The thank you card are nice.

Eric Lehmann
Google  posted (Feb 26 2024)

I was happy to receive my order. The parcel was well packaged and delivery done professionally and friendly.

Celeste Angyalossy
Google  posted (Feb 19 2024)

Fast service on dog food deliveries

Christopher Andrade
Google  posted (Feb 11 2024)

Very happy with the service from ePETstore! Friendly, reliable and fast delivery.

Simone le Grange
Google  posted (Jan 28 2024)

Thank you to the team at ePETstore, for great professional service with my orders. Your friendly team makes dealing with you an absolute pleasure.

Tracey Caroline Biggas
Google  posted (Jan 25 2024)

Very friendly, helpful and knowledgeable staff

Gideon Muller
Google  posted (Jan 23 2024)

Absolutely incredible service - and fast

Kim Beasley
Google  posted (Jan 17 2024)

What an amazing experience! I was purchasing a dog bed on behalf of my mom and I had originally used an alternative supplier (won’t mention names) but they were terrible. 14 days later and no dog bed and a claim of a refund which when asked for proof was only processed that day…. In desperation to find an alternative option for my mom, I found ePETstore and I am so glad I did. We originally ordered a large, and when it arrived my mom found it to be too small so she sent it back with the courier. I contacted ePETstore and advised them and they acknowledged what happened, were fully in the know of the order status and had the credit loaded to my account so we could order a bigger size! Excellent service, super fast delivery and an amazing and incredible customer experience! Thank you. I cannot express how much this experience restored my faith in good business and service still existing! Thank you

Bianca Lang
Google  posted (Dec 29 2023)

The most incredible services with top-notch products! WE LOVE ePETstore! We urgently needed supplies for our two gorgeous pug puppies before going on holiday (yes I only remembered the night before ) so I placed an order online, from the comfort of our home. The next day we received our goodies with a hand written note and the products were all well packed and in excellent condition. If I can help it, we won't buy anywhere else! Thank you Mel & Co for the exemplary service! HIGHLY RECOMMENDED! Thank you.

Leola
Google  posted (Dec 23 2023)

Super Fast, Super Friendly & Super Reliable. Next day delivery in Durban! Stock is always up to date on the website so there’s no waiting for suppliers nonsense.

Janet B
Hello Peter  posted (Dec 21 2023)

Excellent service - very fast delivery and exactly what I ordered. These guys are always on the ball! Thanks ePETstore!

Sarah Johnson
Google  posted (Dec 04 2023)

Awesome service received, will be ordering again. Delivery was done in 1 day, quality products received, i sent an email query on something and received a response in 10 minutes, extremely happy customer, will recommend to friends and fam

Jaimee Schutte
Google  posted (Dec 01 2023)

E-petsore is incredible. Delivery takes place within 2 days and sometimes even the very next day. They have good specials on a regular basis. I love getting the personalized thank you cards with every order which always confirms our pets as special and the best friends and family members as they are - testimony that they share in our furry-family's best interests.

Tania Diederiks
Google  posted (Nov 23 2023)

Deliveries are always really quick, goods are great quality, great range and good prices. Really recommend!

Cindy Stringer
Google  posted (Nov 23 2023)

I always get THE BEST service from E pet store. Very helpful professional and friendly. Always go out of your way for your customer. Stocks the best pet food. Will definitely order from you again

Caroline Cyprianos Kalla
Google  posted (Nov 08 2023)

Wow amazing experience, quick fast delivery. Way faster than even takealot, actually faster than all places I've purchase at online. Will definitely recommend epets to everyone I know. Also got great payment options.

Nazir Fredericks
Google  posted (Nov 03 2023)

Absolutely blown away by the customer service experienced at epetstore. Myself and my girlfriend has been purchasing from them for a while now and never experienced any issues. Recently we experienced an issue with our package condition upon delivery and when communicating this to epetstore they responded very quickly and not only rectified the issue but went over and beyond to ensure that we are happy & that our dog is happy! They are a cut above the rest when it comes to customer experience and will continue to recommend them to family and friends!

Damien Rosslind
Google  posted (Nov 01 2023)

Brilliant service ever.

Patsy Howard
Google  posted (Oct 30 2023)

Fabulous products, reasonable prices, quick delivery and there is an added personal touch. LOVE this store.

Kassie Stephens
Google  posted (Oct 26 2023)

A gem of a store! They really stock a good variety of everything from food for our furry friends to toys and anything in between. Go and visit them in person. You will not be disappointed.

Johan Stander
Google  posted (Oct 25 2023)

My sincere gratitude to ePETstore, your commitment to customer service is absolutely next level. So wonderfully refreshing to see that a business is so focused on delivering the best for their customers. I cannot recommend ePETstore enough.

Rory McGuire
Google  posted (Oct 24 2023)

Excellent super fast and efficient service. Love ePET store. Reasonable prices and a wide range to choose from!

Louise C
Google  posted (Oct 23 2023)

Wide range of quality products. Fast delivery. Always a personalised note and postcard included. Able to do larger quantity orders and pay off interest and fee free!! Great partnership with Payflex.

Patrick Oberholster
Google  posted (Oct 22 2023)

Amazing fast friendly service, replaced my bag the next day, they are great will use them all the time

Lara Johnson
Google  posted (Oct 18 2023)

Amazing store indeed. Quick, reliable and efficient. Incredible service from Ashley in particular who is the reason I will definitely order again.

Prea Hamilton
Google  posted (Oct 14 2023)

Absolutely thrilled with my order, which took under 24hours to arrive. Amazing service

Taskeen Asmal
Google  posted (Oct 12 2023)

i just want to give an big shout out to E-PET staff, I have been a customer for a long time and have never been disappointed by their service. Cayley is a star. Delivery is quick and you look forward to the cute written notes that come with your order. You can rest assure that the order comes intact as they packages are neatly wrapped. You guys are amazing and my doggies are always happy

Nazarene Coles
Facebook  posted (Oct 05 2023)

I absolutely love using ePETstore. Always on time, no issues and I always receive a lovely note in my parcel. Keep up the amazing work.

Lune Snyman
Google  posted (Oct 04 2023)

Very fast and efficient service!! Thank you for the kind note that came with my order!! love love love it!!!

Retha Vosloo
Facebook  posted (Sep 30 2023)

always super speedy and well packed! Communicative and on the ball.

Sarah Weaver
Google  posted (Sep 26 2023)

quick easy and well-packed!! thank you

Mizelle Kruger
Google  posted (Sep 19 2023)

Very happy with the service I received from ePETstore. I will continue to use them going forward. The post card is a great touch.

Christopher Carnow
Google  posted (Sep 12 2023)

What a wonderful experience shopping on ePETstore turned out to be. Great prices, lovely staff members and my shipment arrived the next day. Couldn't ask for better

Tracy Joseph
Google  posted (Aug 27 2023)

I really love dealing with this company. Very professional and they always include a personal touch. Highly recommend

Megan Blom
Google  posted (Aug 22 2023)

The order process was hassle-free and delivered timeously.

Janine S
Google  posted (Aug 19 2023)

I have been purchasing from epetstore for quite a while now and newer had problems. Delivery is extremely fast and had newer had issues with product not delivered. Once had a small payment problem and it was resolved within 2 days. Exceptional communication!

Letitia Keyser
Google  posted (Aug 18 2023)

I found ePETstore while trying to find somewhere that sold the specialist food that my budgies eat and came across them. Their service is amazing, they always have the right size pellets for my budgies and the delivery is so fast! They also leave the CUTEST/SWEETEST notes with your order!!!

Jessica Fell
Google  posted (Aug 18 2023)

Great service, easy to order, speedy delivery. Cheaper than my local vet shop, with a massively wider selection of everything.

Victoria Mackaness
Google  posted (Aug 15 2023)

Good range of products and excellent service!

Donovan Bell
Google  posted (Aug 14 2023)

great products, excellent service, will use them again.

Grenville Moore
Google  posted (Aug 13 2023)

WOW. ePetStore, as a first time client using your services. I must say WOW! I am extremely impressed with the product that my husband and I purchased by you. I am extremely happy with the service that was given. No words can describe how happy I am. Definitely will be recommending ePetStore. ePetStore keep up the awesome job

Jessica le Sueur
Google  posted (Aug 11 2023)

Absolutely excellent service from start to finish. Speedy delivery and a speedy exchange as I ordered the wrong size dog’s jacket. Many companies could learn from their customer service.

Caroline Roditis
Facebook  posted (Aug 08 2023)

Stocks everything you can think of for you fur baby. Their service is excellent and so are their delivery. Would definitely recommend this online store.

Leonie Steenekamp
Google  posted (Aug 05 2023)

I never experienced such amazing support, kindness and understanding from an online store! They kept contact with me via Whatsapp, courier arranged by them for a return and money refunded without a problem. They dont make you feel like you are just another paying customer. They truly care about your pet and wellbeing!!! Pixie is sending her love to ePETstore with pug hugs and kisses. If you are looking for an online store to buy items for your furry kid, I can highly recommend them.

Carola Kurz
Google  posted (Aug 05 2023)

Everything about ePetstore works like it should. A good quality and responsive website along with accurate product selection, purchasing, payment and delivery. Everything arrived exactly as expected and the handwritten thank you note that came with my order was a lovely touch. Great for all the usual day-to-day pet needs and there are also sometimes specials and discounts to keep a lookout for.

AJ Bryce
Google  posted (Jul 25 2023)

What a great experience I've had under sad circumstances. I ordered stairs for one of our oldies last week to be able to climb on our bed and she passed over the weekend. I was refunded immediately, no issue at all. Will definitely shop again!

Ann Stewart
Google  posted (Jul 24 2023)

The best place to shop and next day delivery of my items. Thank you very much for making it a pleasure to shop at Epetstore!

Anandie Shrives
Facebook  posted (Jul 21 2023)

Every time I order from Epet Store I’m beyond satisfied. The service is of the highest quality and delivery literally takes 1-2 days. My doggies love their treats and meds from here and the pricing is also amazing in comparison with other pet shops/ online stores. I would 100% recommend them

Milica Botha
Google  posted (Jul 11 2023)

Friendly personal service with a smile for walk-in customers.

Nico Blaser
Google  posted (Jul 11 2023)

I have purchased online and i am absolutely happy with the service. My order was received within a day. So convenient. Will definitely be ordering again soon. Thanks so much for the hand written note. You guys really go the extra mile for your clients. Much appreciated!

Melisha Harilal
Google  posted (Jul 07 2023)

Molly says you are pawtastic. Easy ordering and quick delivery right on my door step. Hassle free.

Minette Otto
Google  posted (Jul 02 2023)

Always a pleasant experience. Efficient and professional service - and I love the personal notes each time. Huge thanks!

Vivian Grenfell
Google  posted (Jun 30 2023)

All i can say, in South Africa, kak service has become so normal. I cant tell you how refreshing Epetstores service is. So easy, so fast and hassle free. So amazing. So impressed with these guys.

Trishia Naidoo
Google  posted (Jun 23 2023)

Thank you ePETstore for the great service. I've dealt with Mel before and this time I dealt with Kayleigh. They are both superstars and go above and beyond every time. I know they are not owners, but going by the fantastic customer service they provide one would think this was their business. Well done ladies! I ordered yesterday afternoon and the food was delivered 10 min ago. That is fantastic for a 2 - 3 day delivery. 20 out of 10 on all levels (exceeding all my expectations). Thank you guys :-)

Wendy van Eyssen
Google  posted (Jun 21 2023)

I’m super impressed with the great service and speedy delivery that I received from ePETstore being a first time customer, I’ll definitely continue to support this business in the future and what I absolutely love most is the personalized handwritten note that I received with my package. Great quality products packaged well and served with pride, very rarely does a business impress me so to specially write a 5 star review on their Facebook page. Well done, keep up the awesome work!

Cayley Hayward
Facebook  posted (Jun 05 2023)

Excellent service and fantastic products with easy delivery! Such a fun way to shop!

Susan Henderson
Facebook  posted (May 30 2023)

This was my first time buying online and found the service absolutely superb! Melanie was extremely helpful and friendly, my order was collected by the couriers the same day and delivered to East London two days later! I will definitely continue shopping with them.

Delmarie De Beer
Google  posted (May 25 2023)

Excellent service, friendly staff, always willing to help, and my orders are always on time, with a little special hand written note for Abigail. Absolute pleasure buying from you. Thank you.

Michelle Naude
Google  posted (May 15 2023)

Ordering from ePet store is one of my favourite things to do! They put the PUR into PURFECT. With a variety of products at competitive prices, VERY fast delivery service and a personal touch with every order.. I have always been surprised with how fast the delivery time is (usually within a day or two) and if not there is always someone in touch to let you know what is going on. Have been let down by other online pet stores mote than once so ePet is definitely my favourite by far. I also love my collection of cat thank you cards which has become a collage on my fridge.

Raquel Van Niekerk
Facebook  posted (May 10 2023)

Super fast and efficient. I even got a personalized note with my order!

Nicola Kartsel
Google  posted (May 09 2023)

ePetstore has been faultless every time I have used them and it has been more than 10 times. Mel and her team are attentive, even the courier service is super quick. When I needed to swap a dog harness for a different size they made the process so simple, even tho it meant co-ordinating the courier correctly. I really wouldn't go anywhere else

Ralph Hohls
Google  posted (May 09 2023)

Fast and amazing service! Great prices an added bonus. Thank you!

Monique Ackerman Boake
Facebook  posted (Apr 28 2023)

Quickly popped to their warehouse where they had my last minute order ready and invoiced, just before closing time. Friendly and accomodating, quick and helpful. Best prices for good quality Like

Melicia de Meyer-Wasserman
Google  posted (Apr 25 2023)

Bought an ID tag for our cat. Well priced and looks great, was delivered in 1 business day, and came with a handwritten note, that added a nice little touch. Extremely happy with my first experience with ePETstore! Will definitely recommend.

Martin Hutchons
Google  posted (Apr 20 2023)

Great fast service and received a little personal note. Keep up the good work!

Anna-Mart Du Toit
Facebook  posted (Apr 18 2023)

Always excellent service and fast delivery from ePet

Wendy Lombard
Google  posted (Apr 18 2023)

I appreciate the care and professional service!

Connie Haasbroek
Google  posted (Apr 18 2023)

The best online shopping experience. From Ash in customer service and the follow ups to the speedy delivery. I will not be shopping for pet food and items anywhere else. Brilliant, thank you so much

Niro Naicker
Google  posted (Apr 18 2023)

ePetstore is the bestest online store! Great customer service in all departments. You guys deserve an award!

Keegan Govender
Google  posted (Apr 14 2023)

I had an awesome experience, fast efficient and very convenient experience. I will definately be using their amazing service again soon. Keep up the good work guys.

Elaine Miller
Google  posted (Apr 13 2023)

Excellent Service!

Marietjie Snyman
Google  posted (Apr 05 2023)

Love ordering from there. Delivery is efficient and quick, products are decent quality and the handwritten note is an amazing touch!!!

MDA Accounts
Google  posted (Apr 05 2023)

Found treats I’ve only been able to get from Amazon, so excited. Excellent prices and order arrived quickly and smoothly with the partner courier! Hand written personal card wrapped the experience up beautifully! Will DEFINITELY be back!

Jodi Schiff
Google  posted (Mar 30 2023)

Quick delivery even to outskirt areas, fast replies to any queries, friendly service and a nice personal touch.

Madi van Schalkwyk
Google  posted (Mar 17 2023)

5 star service from start to finish. I have been trying for months to find XXL harnesses and was really impressed with the level of service that was offered and the harnesses were delivered in a few days Highly recommended

Brad Jansen
Google  posted (Mar 17 2023)

Friendly and efficient service received from ePet. Shoutout to Ash for being super helpful with processing my return.

Rene Lewis
Google  posted (Mar 17 2023)

Placed an order with them Sunday afternoon, package was delivered Tue before 7:00, to Kzn. Outstanding service! Will order again!

Rochelle Lubbe
Google  posted (Mar 14 2023)

What great service. Ordered online and delivered the next day, with the best prices.

Paul Mc Lean
Google  posted (Mar 01 2023)

Always such a pleasure to deal with ePETstore. Staff is friendly and helpful, and truly do have your furbaby's interest at heart

Wendy Mitchell
Google  posted (Feb 23 2023)

Great prices and fast delivery.

Ryan Williams
Google  posted (Feb 21 2023)

The quickest, easiest service rounded off with a nice hand written note.

Marlie Willemse Rosset
Facebook  posted (Feb 21 2023)

Very efficient and reliable. Good customer service.

Nuraan Adams
Google  posted (Feb 17 2023)

Cute, personalised messages only adds to the efficient and excellent service I have received from ePetstore! Thank you Team for making the effort and not merely dispatching my order. The cute cards addressed to my fur-babies are just that...cute!

Esther H
Hello Peter  posted (Feb 16 2023)

My favorite pet store! Always friendly, efficient and cost effective. A company that cares.

Brett Button
Google  posted (Feb 06 2023)

ePETstore was recommended by a neighbour, and we have not looked back since. They stock our preferred brand that is not available in a normal pet store AND they are ALWAYS cheaper than Takealot!! #ePETstore ROCKS

Olivia Zwaan
Google  posted (Feb 06 2023)

Customer service is friendly and efficient. Every order I have placed has been delivered with no issues and super fast. Most importantly, their quality of service and product remains consistent

Bev Corbett
Facebook  posted (Feb 02 2023)

I have been using the ePet service for some years now. Our kitty needs a special diet and everything from placing the order, the cute message in the box on receipt as well as the delivery team is upbeat and fun! That's why I place all my orders there now....

Beverley Cowper
Google  posted (Feb 01 2023)

I have written 2 positive reviews for these guys before, but their service remains consistently awesome and so they deserve another. There is no other online pet store I would rather deal with. They are always pleasant and always willing to help.

Yahya Atiya
Hello Peter  posted (Jan 30 2023)

This really is the coolest online pet store. The service is good and delivery is fast, I ordered and received my package the very next day with the sweetest hand written note. The prices are competitive and I just love their Website. Will not buy my pet goodies anywhere else from now on. Thank you for the great experience. You have my continued support!

Jean-Marie Kruger
Google  posted (Jan 26 2023)

Fast delivery, best prices. Will make use of them on a regular base!

Rhona Small
Google  posted (Jan 06 2023)

Awesome service

Rika Jurgens
Google  posted (Dec 30 2022)

Always receive excellent service with super fast delivery. Will highly recommend

Bernadette Burger
Google  posted (Dec 28 2022)

Placed my order and it was delivered two days later. Easy and efficient. Great quality service.

Eric Pretorius
Google  posted (Dec 28 2022)

Recently found ePETstore online. Their prices are amazing in comparison to other online stores on the line of bird seeds we buy. Shipping was blazingly fast. I see myself now as a permanent ePETstore client for the years to come. Did I mention that they are very professional. As someone who does most of my shopping online for two decades now I have experienced the good and the bad of online shopping, and the ePETstore ranks up there with the very, very best.

Elisa Vertue
Google  posted (Dec 22 2022)

Excellent service!!

Elmarie Smal
Google  posted (Dec 21 2022)

Great service and easy to order - would recommend!

Karen Sinovich
Google  posted (Dec 16 2022)

Simply love ePETstore. They are so convenient and reliable when shopping online. I know that my order will be attended to the next business day and despatched. Always fast delivery and quality of goods is always great.. and the personal notes sent with order is the cherry on the cake.

Michelle Ford
Google  posted (Dec 16 2022)

The product selection and customer service is exceptional. Highly recommended.

Michelle Slabbert
Google  posted (Dec 13 2022)

Fast , efficient and friendly service!

Jenny Stark
Facebook  posted (Dec 13 2022)

Great online store and such an easy way to shop. Was my second time ordering and dealing with Mel and Ash is such a pleasure. Especially enjoy the little personalised messages, truely special :) Amazing customer service and a highly recommended online pet store !! Thanks ePETstore!

Rene Roxanne Pillay
Google  posted (Dec 10 2022)

Easiest way to shop for pet supplies and such reasonable prices. I highly recommend them.

Megan Daymond
Google  posted (Dec 09 2022)

Great quality and swift shipping

Sharne Du Plessis
Google  posted (Dec 06 2022)

Prompt delivery with a personal postcard message that accompanies your order. Love it!

Elmare
Google  posted (Dec 01 2022)

Fantastic service. Really impressed.

Danie Scheepers
Google  posted (Dec 01 2022)

Amazing, never had a moments issues

Kerine Van Rooyen
Google  posted (Nov 28 2022)

Incredibly quick delivery and service. We used to order online from a different store but after some disappointing experiences I’m glad we tried epetstore! Great range of items and everything arrived well-packaged and in good condition.

Lindsey De Vos
Facebook  posted (Nov 27 2022)

Always fantastic service received from ePetstore. Melanie helped me out efficiently with payment issues and sent my package immediately. Thank you!

Wendy Lombard
Hello Peter  posted (Nov 25 2022)

Brilliant service, ordered, paid and delivered the next day!

Julie Morris
Google  posted (Nov 13 2022)

Friendly service and helpful staff

Conrad Groenewald
Google  posted (Nov 06 2022)

Great Company!

Em Drewett
Google  posted (Nov 05 2022)

Awesome service and delivery is quick and efficient. I highly recommend ePETstore!

Rheese Van der Merwe
Google  posted (Oct 28 2022)

Awesome service and advice.

Tess Raubenheimer
Google  posted (Oct 20 2022)

Feels like I hit the purchase button and next thing my goodies were here! Of course I love quick and efficient service but what made this experience so much better was this handwritten note from Mel! With all the cool pooch language you can think of. LOVE IT! Thanks so much for the personal touch. You guys rock!

Russo Gouws
Facebook  posted (Oct 05 2022)

Marvellous service won't shop anywhere else for my fur babies

Diana Simpson
Google  posted (Oct 03 2022)

Super friendly, efficient I would definitely use them again

Joedy Tjasink
Google  posted (Oct 02 2022)

ordered my first box of goodies yesterday. got it today. absolutely love the service and the products. already recommended it to 4 people. Will highly recommend this place to anyone. loved the personal message and little gift we got in the box.

Isabelle Roux
Facebook  posted (Sep 28 2022)

Wow! That was spectacular service! Order delivered within 24hours of purchase!

Christina Cornelius
Google  posted (Sep 27 2022)

Excellent online furbaby shopping site, convenient deliveries and personalized greeting cards with each purchase. The best service!!

Patricia Henri
Google  posted (Sep 22 2022)

I'm very happy with my order, the collar looks very nice on my white Labrador, the tins with the Probono biscuits are really pretty, the service to order the stuff online and the delivery was just a breeze.

Chamanda Prinsloo
Google  posted (Sep 21 2022)

Fantastic service. I love shopping with Epet! their products are amazing and their customer service is amazing. I've never had issues with any of my orders and I've been so happy to chat with Mel with all my queries. Mel really goes out of her way to make sure your a happy client. Such a lovely experience! she is truly wonderful. Honestly one of the best places to purchase goodies for your furbabes!

Hayley Pooley
Google  posted (Sep 20 2022)

FANTASTIC service! Best experience with an online retailer ever. Highly recommend.

Jaco Nieuwoudt
Google  posted (Sep 13 2022)

The service from ePetstore is incredible! Super fast and super efficient. Love the communication - you are never left in the dark, they are communicating with you constantly.

Wendy Fourie
Review from Website  posted (Sep 12 2022)

Thank You ePETstore for your amazing, excellent service each and every month. It's my go-to one-stop pet shop for all my needs. Awesome, friendly customer service and a personalized note with every order just adds that personal touch. Highly Recommend!!! You guys have exceeded my expectations. Thank You. Keep it up!

Karishma Chana
Google  posted (Sep 09 2022)

This is the fastest service I’ve ever received! They have a wide selection of items at reasonable prices. Highly recommend!

Naeemah Parker
Hello Peter  posted (Sep 09 2022)

All of the cat essentials that I buy regularly. Super fast no-hassle delivery. Personalised message with each order, just makes each order a bit special.

La'Chelle Luppnow
Google  posted (Sep 08 2022)

Friendly and helpful staff.

Sylvia Smith
Google  posted (Sep 07 2022)

I really appreciated the the quick delivery process. Thank you.

Sanusha Govender
Google  posted (Sep 04 2022)

Fantastic service. Really impressed.

Danie Scheepers
Google  posted (Aug 30 2022)

Most efficient, personal and speedy service i have ever received from an online store. Well done epetstore.co.za wishing you success.

Nikki Gammon
Facebook  posted (Aug 30 2022)

Great service.

Zelda Yzelle
Google  posted (Aug 26 2022)

From the get go best service ever and even a hand written post card. Quick service. Thank you for excellent client service.

Celeste Morkel
Facebook  posted (Aug 26 2022)

Excellent, beyond excellent service! On both occasions my orders were ready in a few hours. Such friendly and helpful staff. I am beyond pleased and will definitely order again

Mariska Swart
Google  posted (Aug 22 2022)

they wrapped up the food with such care, I will certainly continue to support them to buy my babies food. thanks,

Tanja Grunewald
Google  posted (Aug 18 2022)

Very happy with ePetStore - quick, efficient, good communication. Will use again to buy my regular dog food and treats.

Nelia Lombard
Google  posted (Aug 16 2022)

Excellency at it's best! Made a purchase for ear cleaner (they were one of two stores that actually stocked the brand, thank heavens!) And a probiotic for the pooches. Online platform was super user-friendly and easy to navigate and they have a wide variety of goodies at great prices. Received continuous order shipping updates and the package was delivered super quickly, with a HAND WRITTEN NOTE. This personal touch was absolutely amazing (it's on the fridge now)! Thanks for amazing service guys! You're top of the list for our kiddos!

Carami Le Grange
Google  posted (Aug 12 2022)

Very prompt and efficient. Would definitely recommend the Team at ePETstore

Robin Van Westendorp
Google  posted (Aug 11 2022)

The online support is very good, response time also quick on emails, delivery was fast, the product is even better than on the picture and love the handwritten card. Will order again. Love my birdfeeder!

Rita-Mari Vd Westhuizen
Facebook  posted (Aug 10 2022)

Great service and quality from app to delivery. I am very impressed

Loueen Blunden
Google  posted (Aug 09 2022)

Great products and service! My cats love their cat tree and we bought it for a very good price! Totally recommend shopping with Epet store.

Melissa Nel
Google  posted (Aug 05 2022)

Fantastic range and the cutest thank you notes included in the delivery!

Carmen Anne Bezuidenhout
Facebook  posted (Aug 04 2022)

The products arrived earlier than I expected and were packaged very well. Very happy with them. Also received a personalized note which is a very kind touch. Will definitely order through ePETstore again as well as recommend them to others. Great work to the whole team!

Robynne Greyling
Google  posted (Jul 31 2022)

Friendly service and helpful staff

Conrad Groenewald
Google  posted (Jul 30 2022)

Prompt service and personalised touches added to the delivery of the items ordered. Will definitely make use of ePETstore again. What a rare find in great customer service, and a very high bar has been set for other companies to meet.

Jackie Baatjes
Google  posted (Jul 29 2022)

I have made a few purchases with E pet store and they were super fast and great each time! Highly recommended

Monique Van Der Walt
Google  posted (Jul 28 2022)

Excellent service!

Danielle Jordaan
Google  posted (Jul 27 2022)

Best service ever! Enjoy ordering online, there are so many unique goodies to choose from and absolutely looooove the personal touch with the cards sent with each parcel

Angelique Potgieter
Facebook  posted (Jul 26 2022)

Love ePET store!!

Reggie Viljoen
Google  posted (Jul 25 2022)

Quick and amazing service. Really impressive, and a personal note from Mel. I highly recommend them, and will be using them again!

Natalie Coetzee
Google  posted (Jul 22 2022)

What an amazing, no wait AMAZING!!! pet store to purchase through. Very helpful, fast deliveries and even a personalised note with each order to thank you for the support. This company goes over and beyond and it just makes purchasing vet food or any other items so easy and accessible. Would highly recommend them! They deserve more than a 5 star rating! So happy I took a leap of faith in using them.

Celeste B
Hello Peter  posted (Jul 21 2022)

What amazing service!! From enquiring to delivery I can say that dealing with Melanie from the team was an absolute pleasure... The cat tree that I bought is fantastic quality and very reasonably priced...and worth every cent!! My fur baby will definitely agree as she couldn't wait to get up close and personal with her new "home". And the personalized card is just the cherry on the cake! It makes u feel like you part of a family... Keep up the great work guys and thank you for an amazing shopping experience

Leana Snyman
Hello Peter  posted (Jul 21 2022)

Shopping online was easy - delivery was quick and customer service was awesome! Mel assisted me promptly when I needed to make an exchange on a jersey size - the whole exchange process ran so smoothly. Thank you Mel for helping us find the correct size for our fat boy!

Andrea Tsiteros
Google  posted (Jul 20 2022)

The most excellent service, fast delivery and most friendly assistance. That is why I love shopping at ePETstore! Thank you for making online shopping for the fur kids a breeze

Anandie de Beer
Google  posted (Jul 20 2022)

A very hassle free purchase. Will definitely use the ePETstore again.

Mike Self
Google  posted (Jul 19 2022)

Great products and very fast on delivery.

Eliza van Niekerk
Google  posted (Jul 13 2022)

My experience with ePetStore have always been absolutely PAWsome! They are efficient - everything just works and works well, they have incredible products, their personalised service is amazing and made to wow and they have everything you need for your pets. Highly recommended for all pet owners!!

Krishna Kanjee
Google  posted (Jul 12 2022)

The best shopping experience. Fast delivery and my Cinnamon gets a special thank you card everytime he receives his order.

Naomi Scheepers
Facebook  posted (Jul 09 2022)

Got my Parcel super quick, Misty aka the dog was super excited about the gift and snax.... Ps the surprise sprinkles in the box is an absolute winner thank you!

Lizelle crous
Google  posted (Jul 07 2022)

Fantastic service and quality products, as usual! I received my order the very next day after placing it (and I'm in another province!). I highly recommend ePETstore.

Nicki Sargent
Google  posted (Jul 07 2022)

Outstanding service every time! well done guys!

Lloyd Gardner
Google  posted (Jul 06 2022)

Fabulous products, great prices, fast delivery and excellent customer service from the team. I love the customised card I received as well. well done team!

Brigette Ford
Facebook  posted (Jul 06 2022)

Shopping on ePETstore is always a breeze! Awesome customer service, they are so friendly, go the extra mile to sort out any problems should they arise. Always got my package early, well-packed with thought and care. Really appreciate the Personal cards from the team! If you want convenient stress-free, pet accessories and food delivered to your doorstep, I would recommend ePETstore. It's why I keep going back! What an absolute pleasure to do business with Epet Store!! Now my dogs are ready for Saturdays Game! Go Bokke

Sunel Van Der Merwe
Facebook  posted (Jul 05 2022)

Hi, loved the two way pet door and also delivery went very smoothly. I appreciate that. Will buy from you very soon again. Thank you.

Zainab Riley
Google  posted (Jul 04 2022)

What an absolute pleasure to do business with Epet Store. They are so friendly, go the extra mile to sort out any problems should they arise. Service is very fast as well as the delivery. Thank you to everyone at Epet Store.

Jenny Coetzee
Google  posted (Jun 30 2022)

I placed my order Tuesday and this morning it was delivered (to Cpt i may add!),your product prices are competitive and really appreciated the fast service! Its the little things that makes you guys even more awesome! ps. Pepper and Betty loves the little note Ash added to the box! sending kitty hugs! you guys rock!

Reinette Kotze
Facebook  posted (Jun 30 2022)

I can only say that they are great! Fast delivery, personalized messages on cute postcards with the order and catnip ball toys my furball can't get enough of. A great company, highly recommend

Karen P
Hello Peter  posted (Jun 28 2022)

Excellent service and delivery

Deon du Toit
Google  posted (Jun 27 2022)

Easy ordering, always fast delivery responsive customer services. Received a lovely hand written card attached thank you such a lovely personal touch.

Sunel Van Der Merwe
Google  posted (Jun 27 2022)

Prices are great, and the service even better. There has been attention to detail with every order (amazing how far something as simple as a hand written note goes). Would highly recommend.

Matty Erridge
Google  posted (Jun 23 2022)

I got excellent service both online and walk-in.

Michael Thomson
Google  posted (Jun 23 2022)

Excellent, personalised service and quick delivery

Simone Smook
Google  posted (Jun 23 2022)

Every store has been out of stock for months, so to find it on ePetstore was really a life saver! Delivery was quick with a handwritten note inside the box! And the price was in line with in-store prices. Very happy with the experience!

Sharlene
Review from Website  posted (Jun 23 2022)

The level of service I have received from EPetstore is just incredible. Any queries I have had while shopping on line I have logged onto their on line help & Melanie has offered prompt and informative feedback on my queries - she goes beyond the call of duty and is wonderful. The service & delivery is next level from this company and I would not hesitate to use them ever. I used to deal with 3 individual on line pet food etc. suppliers but their service is head & shoulders above the rest therefore I only deal with them. The personalized message with each order is a wonderful touch. Congratulations all on a fabulous company to deal with .

Adele Elzinga
Google  posted (Jun 23 2022)

They provide the best most efficient, fast service. Been using them for years.

Jackie Cripps
Facebook  posted (Jun 23 2022)

I can attest to the speedy delivery and raise with a damned excellent service

Sam-Lee Angell
Facebook  posted (Jun 23 2022)

Very impressed with the customer service and products this store offers. The products were delivered in 4 days, durable and well made. I asked if I could change the size of one, and it was no problem at all. I will recommend ePetstore without hesitation.

Meg Osler
Google  posted (Jun 23 2022)

Beautiful and helpful service to getting the best size jersey for my Labrador. Delivery service was also fast. Will definitely recommend Epet store to all

Nilakshi Mohanlal
Google  posted (Jun 23 2022)

Always helpful & efficient. Goods delivered within days

Natalie Raffino
Google  posted (Jun 23 2022)

BAIE DANKIE vir die FANTASTIESE DIENS! Vriendelike en behulpsame personeel, blitsvinnige aflewering! Maandag middag bestel en pakkie al Dinsdag oggend ontvang! Dít wil gedoen wees! Puik! Puik! Puik!

Adele E Pienaar
Google  posted (Jun 23 2022)

What an awesome experience receiving my parcel today, Hills for the kids, and spoil toys for each as a surprise, and then as always a little handwritten card thanking me, the customer,for the order and a note on behalf of the pets. Awesome service.

Elmarie Venter
Review from Website  posted (Jun 23 2022)

Thank you Epet store for your awesome service!

Tasmaine Howell
Review from Website  posted (Jun 23 2022)

Awesome + Awesome - One word describes the quality of the treats and the other describes the service from epetstore team!

Morne Meyer
Review from Website  posted (Jun 23 2022)

I love this store. Wish I had found it ages ago. There is lots to choose from. Great service and delivery and the little extras are greatly appreciated. Highly recommended.

Andrea Murray
Google  posted (Jun 23 2022)

Always good service

Karen Engelbrecht
Google  posted (Jun 23 2022)

Excellent and quick service! Highly recommended

Lizette Van Nieuwenhuizen
Facebook  posted (Jun 23 2022)

Excellent, personalized service and quick delivery

Lee Green
Google  posted (Jun 23 2022)

I purchased a cat flap and glass adaptor at a cost of R4000.00, I had to get a new glass made as to accommodate the cut insert into my glass door , which came at a high expense to do, due to some misunderstandings between the sales lady , when I purchased the above items ,the insert was to small for the cat flap and this was a huge problem, as once the glass is cut(my glass was already cut to the incorrect adaptor supplied in error ) no modification can be done , and a new glass will need to be done/cut .I made contact with Mel , and I must say Mel handle the situation with total customer care and professionalism , which in todays world is difficult to come by. she immediately dispatched her Driver with a new cat flap & adaptor to try and assist without hesitation, unfortunately this did not work out . we had to re cut a all new glass at a high cost which MEL undertook to cover the entire cost of a new glass. this kind of customer service is a WOW factor !for me .I extend my gratitude to Mel & ePETstore in the manner this was handled from start to finish, and I must say ePETstore have paid for the new glass and this job is now 'work in progress " I will have to just wait 3 weeks for the replacement glass to be installed , I will highly with out hesitation recommend Mel/ ePETstore to any one any time ! Bravo Mel/ePETstore . thank you .

Firoze Limbada
Google  posted (Jun 23 2022)

Excellent Service! Thanking you.

Wena Moelich
Google  posted (Jun 23 2022)

Great products and service! Immediately replaced damaged (due to packaging / delivery) products with a smile. Thanks guys.

Karin Liebenberg
Review from Website  posted (Jun 23 2022)

My baby love this food. And wow how quick from ordering it to receiving. Will def shop here and order his food all the time now. Its hassle free.

Lee
Review from Website  posted (Jun 23 2022)

Excellent service

Bonita Hawley
Review from Website  posted (Jun 23 2022)

I have used Eukanuba for many years now (over 15 yrs) and have never been disappointed in this product. And the service from ePet is just amazing!

Didi Wills
Review from Website  posted (Jun 23 2022)

I love ordering from ePETstore Not only is it extremely convenient as they deliver to my door but everytime i order the service is always excellent and I receive the most gorgeous hand written thank you card. They are an absolute pleasure to deal with :)

Melany Boggett
Google  posted (Jun 23 2022)

First time ordered from this platform. Delivery was the very next day. Very impressed

Suzanne Rebelo
Review from Website  posted (Jun 23 2022)

I love Bravecto, we live on a farm and I find Bravecto extremely effective and I absolutely can recommend EPetstore service is tops!!!! Thank you for your fast and efficient The Courier Guy, being on a farm they still deliver to me, so appreciated With Love Azri

Azri Strydom
Review from Website  posted (Jun 23 2022)

Excellent service! Wow Melanie your very helpful and friendly! Thank you Placed my order yesterday afternoon and got my package this morning! Super fast service. Thank you so so much Melanie. Highly recommended!

Justine Du Preez
Google  posted (Jun 23 2022)

"The response and delivery was excellent. Will recommend you to all my clients

Mary Carey
Review from Website  posted (Jun 23 2022)

Hi, Mel., Ek en Andrew en Milah, wil net vir jou baie dankie se vir die great diens wat jy vir ons gegee het. Jy het absoluut uit jou pad gegaan om ons te help om Milah se kossies online by julle te bestel. Ons wadeer jou hulp ongelooflik baie. Jy is n groot aanwins vir die maatskappy. Dit is so min dat iemand so uit sy of haar pad gaan om iemand te help. Baie dankie vir jou goeie diens. Jul het nou nog n customer bygekry. Andrew, Lizanne en ons hondekind Milah

Lizanne Besterfield
Google  posted (Jun 23 2022)

There are very few online shops that keep this level of consistency and quality. I've been an epetstore customer now for just over a year and I've never waited longer than 3 days for an order. Prices are on par with competitors but if the product you need is priced slightly higher here- I'd say it's definitely worth it. Trustworthy and on time, epetstore is paving the way!

Sanri Opperman
Google  posted (Jun 23 2022)

Super quick delivery! I'm absolutely blown away by their professionalism and commitment to service. An online store with a personal touch. A company like this deserves a 6th star on a 5 star rating scale.

Risef Coetzee
Google  posted (Jun 23 2022)

Once again amazing service. Mel and Ashleigh are awesome. Credit where it's due. We always complain about bad service, but good service deserves recognition.

Yahya Atiya
Hello Peter  posted (Jun 23 2022)

Always amazing to order from you guys as my orders are always delivered fast and friendly staff members to help online if I need anything. Jua and Scottie loves their food.

Bianca
Review from Website  posted (Jun 23 2022)

I placed an order on Sunday night and had my parcel delivered early this morning. It was such a hassle free experience. Received all the goods in excellent condition, also received a very cute hand written note and some extra treats for my boy. Will definitely be using epetstore again

Zane Kruger
Facebook  posted (Apr 05 2022)

Excellent product, even better service. I ordered the incorrect adaptor and it was collected and the correct item supplied by PetSure. Thank you for the excellent service.

Luke Thomas
Review from Website  posted (Mar 31 2022)

Fantastic food and AMAZING service like always

Gayle Koch
Review from Website  posted (Mar 31 2022)

Great service with quick delivery times. A pleasure to deal with ePETstore.

Jonathan Foreman
Review from Website  posted (Mar 17 2022)

My cat loves Hills. Epetstore's service is great and I like the personalised cards that they send. Thank you.

Philip Fouche
Review from Website  posted (Mar 17 2022)

Easy to order and collect,excellent service, good price and my little hedgehog loves it!!

Natasa Groenveld
Review from Website  posted (Feb 18 2022)

On top of that the service from ePETstore is top notch

Herman Wapenaar
Review from Website  posted (Feb 18 2022)

great service and product

Russell Dickson
Review from Website  posted (Feb 18 2022)

Easy shopping experience, the store had in stock exactly what we were looking for.

Roger Conroy
Facebook  posted (Jan 21 2022)

Easy ordering, always fast delivery responsive customer services. Received a lovely hand written card with a Christmas present attached thank you such a lovely personal touch.

Morag Vandepeer
Facebook  posted (Dec 14 2021)

Ordered on Wednesday, delivered on Friday. Custom name tags! Now that’s service!!! Thank you!!!

Elize Geyer
Facebook  posted (Dec 10 2021)

ePetstore in Johannesburg - their service was absolute outstanding. A wonderful experience to do business with them - friendly efficient and professional. Thank you to you guys!

Annette Van den Berg
Review from Website  posted (Nov 11 2021)

Definitely made the right choice. EPET Store's service is tops! Thanks Mel for your sterling help and service.

Bev Du Plessis
Review from Website  posted (Nov 11 2021)

The exceptional fast service we got fro epetstore makes it a pleasure to buy online

Andre Duvenhage
Review from Website  posted (Nov 11 2021)

Excellent company

Illouna Manley
Review from Website  posted (Nov 11 2021)

Im very satisfied with the service from epet store. Thank you.

Amanda Esterhuizen
Review from Website  posted (Nov 06 2021)

I ordered my goodies yesterday and they arrived today. My dogs were very excited thank you so much, I will definitely order again. And thank you for the lovely personalized message

Kerry Arrow
Facebook  posted (Oct 22 2021)

Great service from ePetstore - thank you!

Tracey Butchart
Review from Website  posted (Oct 21 2021)

Absolutely awesome service. Ordered online and was able to collect within 30mins. Thank you so much!

Celeste Myburgh
Review from Website  posted (Oct 21 2021)

Superb friendly service. Fast and reliable. Always willing to go the extra mile. Great after-sale customer support. No hassle Returns.

Gary DeAfrique
Google  posted (Oct 19 2021)

lots of products to choose from , excellent service, quick delivery and friendly staff

Charlene Moodley
Facebook  posted (Oct 12 2021)

Ordered a carrier box and a few extras for my cat. Service was incredible and as easy as that it is delivered to my door. Thank you Vicki, truly impressed with the knowledge and competence!

Ray Johnson
Google  posted (Oct 07 2021)

I ordered a product from ePET Store on a Tuesday evening and I am in another province. The product was delivered on a Thursday morning. I liked the quick efficient service. They also included a lovely personal note with my parcel which was quite nice. I read reviews about ePET Store before ordering from them online and they didn't disappoint. Reliable store and friendly service. If I need anything else in the future, they will definitely be first in mind to order from.

Riona Singh
Google  posted (Oct 06 2021)

Kudos to ePetStore! Unbelievable efficient and painless ordering process. The order arrived the next day - way sooner than I was expecting it. And there was a lovely surprise with a personal touch with the delivery. Thank you. I'll be back!

Lin Kayton
Review from Website  posted (Oct 06 2021)

Excellent service and quick delivery each time ! Also really LOVE the personal notes with each order.

Robyn Hawkins
Google  posted (Oct 06 2021)

Keep up the good work.

Hugo Pierre
Google  posted (Oct 01 2021)

excellent service and quick deliveries each time!

Robyn Hawkins
Facebook  posted (Sep 28 2021)

The service was excellent :) we received our order within a day from placing it. Would highly this company!

Chantelle Booysen
Review from Website  posted (Sep 28 2021)

Super fast delivery and excellent Customer Service

Karen Tam
Review from Website  posted (Sep 26 2021)

Very helpful and efficient

Kavi Ramdayal
Google  posted (Sep 25 2021)

Awesome shop and very friendly staff to assist with any queries

Douglas Ellish
Google  posted (Sep 25 2021)

Super impressive service. Fast ! Professional ! Definitely recommend epet store

Vishalin Pillay
Review from Website  posted (Sep 21 2021)

I am very impressed and enjoyed the personal note to me with the package. Thank you.

Ronelle Labuschagne
Review from Website  posted (Sep 21 2021)

Not even 24 hours and his food was delivered. Keep up the good work ladies, and always a pleasure doing business with you.

Pierre Hugo
Hello Peter  posted (Sep 21 2021)

Thank you for a great and super fast service, our dogs and cats are super happy with their new toys and supplies.

Inkat Krenz
Google  posted (Sep 20 2021)

Very good service and products and loved the little handwritten note with my order, with all 3 of my dogs mentioned. Will definitely place another order with this business.

Cindy de Vos
Google  posted (Sep 19 2021)

Outstanding personalised service.

Annie
Review from Website  posted (Sep 16 2021)

Ordering, correspondance and delivery was great and the little touches added into the delivery was lovely. I would definitely recommend this online pet store, I had a very good experience and will definitely be back.

Cindy Lee de Vos
Review from Website  posted (Sep 08 2021)

They are the most amazingly efficient and friendly company I have ever dealt with. Service is beyond amazing and helpful staff. I have purchased on line many times with them and they are way ahead of the opposition - better service will be hard to find. This kind of service is seldom seen these days - Kudos to the staff there for a job well done

Adele E
Hello Peter  posted (Sep 08 2021)

the best online pet store! i order on a very regular basis. i have never been disappointed. excellent service and vey quick delivery

Antoinette Otto
Facebook  posted (Sep 07 2021)

Excellent service

Sue McCall
Review from Website  posted (Sep 01 2021)

ePETstore is so convenient and the service is excellent, thank you.

Judy Du Randt
Review from Website  posted (Sep 01 2021)

The service is amazing! Thanks so much!

Cindy Lombard
Review from Website  posted (Sep 01 2021)

E-Pet Store is a new company that sells pet food and paraphernalia at amazing prices. They also deliver it. I was just amazed when I saw the prices, because now I can afford to buy Eukenuba IAMS and Hills for my cats. They are also extremely friendly. I am not sure how their advertising email ended up in my mail box, but I am extremely grateful! Try them out! https://www.epetstore.co.za. I have compared the prices of all cat food and some dog food and they come out tops.

Estelle V
Hello Peter  posted (Aug 26 2021)

EPet are a super efficient company with incredible backup and hassle free collection if item unsuitable - HIGHLY recommended

Cornelie Davis
Review from Website  posted (Aug 19 2021)

I've been buying everything my pets need from ePETstore for a couple of years now, and can honestly say there is no company out there that holds a candle to them in terms of advice, service, stock, variety, fast and efficient delivery - you name it, they do it. Give them a try, you won't be disappointed!

Ilouna Manley
Google  posted (Aug 19 2021)

Always a pleasure to shop at

Kobus Oelofse
Google  posted (Aug 14 2021)

Thanx to ePet for my super fast- happy- no trouble experience with you. Keep up the good service.

Corne van Tonder
Review from Website  posted (Aug 13 2021)

Excellent service by ePETstore. The item was delivered in 3 days to a rural area.

Natasha Barbolini
Review from Website  posted (Aug 10 2021)

I am very happy with the services, I always receive from Epetstore. The lovely card we always receive is so touching! my number 1 go to pet store!

Dhinesha Nair
Review from Website  posted (Aug 10 2021)

Thank you Mel for your fantastic service and super fast delivery. ePet will definitely be my go to store going forward.

Suveena Naranswami
Google  posted (Aug 10 2021)

Fast, efficient and every product arrived exactly as advertised. They even added a personalised, handwritten note sending their love to our new puppy. If you ask any questions on their website, they respond very quickly. I definitely recommend this online store.

N Smit
Google  posted (Aug 05 2021)

5 stars well deserved. What a pleasure dealing with a company that has a wide variety of well-priced items, always has stock AND delivers your order within 2 days! Oh, and the personal handwritten note you get with each order just makes your day. Well done. Keep up the good work.

Andrew and Carla MacDonald
Google  posted (Aug 05 2021)

E-Petstore's service and delivery is excellent!!!

Azri Strydom
Review from Website  posted (Aug 04 2021)

Very efficient service and quick turnaround. It was a real pleasure communicating with Ash and Gloria! Way to go! Will definitely be back.

Kathinka van de Griendt
Google  posted (Aug 01 2021)

e Pet store is helpful and offer fast delivery to your door what better can you ask for.

David Joubert
Review from Website  posted (Jul 31 2021)

My orders are always packed and delivered to my door in less than 24 hours and Gloria always sends a lovely personal note to me and the dogs, which is really nice! The online ordering system is quick and easy to use and if you need any help, Gloria is always available to assist with such patience and professionalism. We also get vouchers for the dogs' birthdays, which is a nice touch. Thanks to Gloria and to Epetstore for offering a really great service!

Vanessa de Villiers
Review from Website  posted (Jul 30 2021)

Great experience!

Karen P
Hello Peter  posted (Jul 30 2021)

Fantastic service, great products and super fast delivery. I'll definitely order again.

Samantha Elliott
Google  posted (Jul 25 2021)

I have been buying from ePETstore for almost 2 years now, and the customer service that you receive from Mel and the team is absolutely out of this world. The turnaround time due to the fact that I forgot to place the order for Enzo's food, all I can say is they saved my backside from my golden retriever. Not even 24 hours and his food was delivered. Keep up the good work ladies, and always a pleasure doing business with you.

Stephan Strassburg
Google  posted (Jul 25 2021)

Big thankyou to epetstore for going out of their way to get Charlie his prescription food amidst the rioting in KZN! Very grateful for such a superb service

Ryan Tancredi
Facebook  posted (Jul 22 2021)

Great service! Great products!

Rivon Daniel
Google  posted (Jul 20 2021)

Excellent service and order came within a day. Thanks for the personal note, makes shopping with you guys more personal. Minki is going to love having her yorkie puppy food again.

Michelle Pretorius
Facebook  posted (Jul 20 2021)

Friendly staff, great services and totally reliable! Love these guys!

Denis Fourie
Google  posted (Jul 10 2021)

Amazing service and personal touch!!

Simone Van Niekerk
Facebook  posted (Jul 07 2021)

Officially my petstore of choice and have even breed specific items on hand. The site also displays how many items are instock to give you a good idea. If you are in the JHB North area and you order in the morning, it is most likely that you will receive your order the very next day. Their live chat on the site is pretty much the most responsive in the history of my experiences with live chats. Mel from their store is an amazing human. I needed Royal Canin Rottweiler kibble which is hard to buy from a store and would need to be ordered in most cases, and she assisted me in getting it on the same day via their pick up option. Within 30 min of my order, it was packaged and ready to be collected from their showroom. For those who prefer to pay directly, there is an option to place the order online and pay in the show room via card. Their prices are slightly cheaper than their competitors and Mel assisted me by honoring a buy 1 get 1 free voucher that hasnt been working on most sites because of their direct link to the supplier. Super happy and I will be shopping here again.

Kasendra Moodley
Google  posted (Jul 01 2021)

excellent service. one day from order to delivery. thank you

Charmaine Olivier
Facebook  posted (Jul 01 2021)

I just want to say how fantastic this company is. It is not often I write reviews, but their service and communication is excellent - they take customer service very seriously. I would highly recommend them. Satisfied customer

Nicholas Fermor
Google  posted (Jul 01 2021)

Speedy delivery and great customer support!

Monique Prinz
Google  posted (Jun 25 2021)

Excellent service amd speedy delivery!

Carla de Kock
Google  posted (Jun 20 2021)

What an amazing experience ordering through Epet Store. I am in Cape town and I ordered on Monday afternoon, my parcel arrived on Wednesday afternoon with a sweet little note attached. Before ordering, I had a query and it was responded to and sorted out quickly and efficiently, fabulous customer service and speedy delivery!

Lia Mary Hall
Facebook  posted (Jun 11 2021)

excellent service. Ordered 8 June and goods delivered 10 June. and note was great!

Chriszpie Pieterse
Facebook  posted (Jun 10 2021)

I give ePETstore 10*'s! Excellent Customer Service, they even replied to my Facebook message on a Sunday. Order processed on Monday and received my order on Wednesday. Highly recommended! Thank you guys.

Karen Tam
Google  posted (Jun 10 2021)

Best services and the hand written note was a huge plus as it makes us feel special thank you

Clarissa Smith Lemmer
Facebook  posted (Jun 10 2021)

I have ordered on ePetStore a few times now and each and every time, the experience has been nothing short of incredible. The team are always willing to go above and beyond and their ongoing service is undeniable. Thank you ePetStore for helping take care of my fur babies and spoiling them! Looking forward to my next purchase!

Kristy Grant
Google  posted (Jun 10 2021)

Thank you Mel & Amy at epetstore.co.za for your excellent speedy service. Now my girls are sorted for winter

Annemarie Visagie
Facebook  posted (Jun 02 2021)

Highly recommended - want only the best for your pet? epetstore.co.za!

Ann - Louise Visser
Facebook  posted (Jun 01 2021)

WOW ia all I can say! So happy that you stock the Royal Canin for Sphynx, have been looking all over for it.

Klarissa Harmse
Facebook  posted (Jun 01 2021)

Great availability of quality products. The variety of brands and the range of the brands is also good. Deliveries are timely and expedite. Awesome customer service.

Ricardo Almeida
Google  posted (Jun 01 2021)

Very helpful, efficient.

Resit Asiroglu
Google  posted (Jun 01 2021)

Great prices, service and products. Highly recommended.

Leigh Stofberg
Facebook  posted (May 28 2021)

Super fast delivery. From Jhb to Dbn in two days. Love the card gives it a special touch. Will definitely order again. Super happy customer :D

April Jackson
Google  posted (May 28 2021)

Good, nice place.

Sakil Ahmed
Google  posted (May 20 2021)

Best customer service I've ever experienced. They make me feel like I'm their only customer and VVIP. Not once, but every time I order from them. Same exceptional service for over 3 years. Shout-out to Melanie and all her team members.

Rudy Oelofse
Google  posted (May 20 2021)

Luna loves her food, superb service and really top drawer products and food , I got a handwritten note as well very satisfied with ePETstore! Would recommend it to all pet lovers.

Christa Bergh
Google  posted (May 15 2021)

Very fast and efficient service, ordered yesterday afternoon and was surprised when it was delivered this morning, with a very cute hand written note.

Madelize van Zyl
Facebook  posted (May 06 2021)

Probably the best to deal with. Great service, prompt delivery and excellent range of products.

Karishma and Adhil Ramkissoon
Facebook  posted (May 03 2021)

Affordable pricing, speedy shipping and an awesome team - what more could yo ask for. Each order I received contained a handwritten card, which was just too adorable. You guys go the extra mile, and it is so very much appreciated.

Joey Fautley
Google  posted (May 01 2021)

Great service and handwritten note, too cute. Also received my delivery the next day. Amazing!

Carin
Google  posted (May 01 2021)

Lightning fast service and excellent quality at really good prices!! So impressed!!

Zurika Murray
Facebook  posted (Apr 20 2021)

Always fantastic service! Delivery always arrived the next day with a personalised handwritten note. Highly recommended!

Carien Swanepoel
Facebook  posted (Apr 15 2021)

You guys ROCK!! Fantastic and speedy service and delivery. They had no issue arranging pickup and refunding me for an item that was the wrong size. They have a wide variety of products at good prices and excellent service, keeping you and your furbaby happy.

Jaco L
Hello Peter  posted (Apr 12 2021)

Recieved awesome service from Melanie, who was prompt in her responses and extremely helpful. Thank you so much for assisting in getting my package delivered to me.

Laaiqah Barendse
Facebook  posted (Apr 08 2021)

Great, fast service with a personalised touch! Will definitely be ordering from here again.

Tara Jane Harris
Facebook  posted (Mar 29 2021)

Such great service! I used them for the first time today and they were super accommodating with some last minute shopping I needed in a rush. Very friendly and really good prices. I can highly recommend them.

Gary Meyer
Facebook  posted (Mar 18 2021)

Super duper happy! I've been struggling for 2 months to get Whiskas Trio Crunchy Treats, even the supplier were unable to assist me, so I was ecstatic when I got the notification this morning that stock came in. Quick service, and the personalized handwritten note made my day!

Elreze Stoltz
Facebook  posted (Mar 03 2021)

I wish to thank the staff at Epetstore for there understanding and excellent customer service. I purchased 2 expensive dog harnesses. Unfortunatly they did not fit. No problem the friendly efficient staff arranged with the courier to have the parcel picked up. Refund as soon as they receive the goods back. Thank you so much. There are tons of companies that can learn from your excellent customer services.

Jess Lombard
Hello Peter  posted (Feb 16 2021)

ePetstore person assisted me via their Live Chat facility on the website to offer advice. Very impressed with this world-class service

Mark Baatjes
Review from Website  posted (Feb 12 2021)

5 star service, thank you Ashley! So efficient and helpful, from registration to delivery. ePETstore is definitely my new “go to” for my pet needs. Thank you guys!

Julie Hyams
Review from Website  posted (Feb 12 2021)

Delivery was fast efficient and as promised.

Mahomed Ismail
Review from Website  posted (Feb 12 2021)

I was blown away by the service of e-pet store. I really loved the personalised hand written card in my delivery too!

Ashleigh Parrott
Review from Website  posted (Feb 12 2021)

Epetstore is amazing: delivery, service, and attention to detail. Thanks so much!

Ceridwin Eyre
Review from Website  posted (Feb 12 2021)

Most importantly, ePet Store is the VERY best. Their service is amazing. Thank you

Debra Batzofin
Review from Website  posted (Feb 12 2021)

Excellent client service make ePETstore the best on line Pet store available.

Sias Leipoldt
Review from Website  posted (Feb 12 2021)

I was surprised by receiving a personalised postcard. Thank you, ePet Store!

Giulliette Smith
Review from Website  posted (Feb 12 2021)

I appreciate the awesome service that I get from the staff at ePet Store and how quick the courier company is - really all 5 stars!!! Thank you.

Judy Du Randy
Review from Website  posted (Feb 12 2021)

ePet Store is the best - fabulous service; fast delivery and I love the personalised cards with each delivery..... so does my Baby;-).

Charis Lewis
Review from Website  posted (Feb 12 2021)

Amazing service I received. 5+ stars

Tamika Annandale
Review from Website  posted (Feb 11 2021)

I will definitely support ePetstore as that kind gesture made me realise that these are people who care. Thank you

Geraldene Russell-Breingan
Review from Website  posted (Feb 11 2021)

E-pet store helped me with my order and even sent a hand written note. I am so impressed and will definitely order again.

Janco van Jaarsveld
Review from Website  posted (Feb 11 2021)

Excellent customer service from ordering to delivery. Delivery was quicker than expected.

Heidi Miller
Review from Website  posted (Feb 11 2021)

Shopping on ePetstore makes life so much easier. I often forget or dont get time to go to the pet store, now I just order online and its here the next day, always!! Thanks for the awesome service

Craig Anderson
Review from Website  posted (Feb 11 2021)

Great service from ePETstore.co.za

Michael Thorne
Review from Website  posted (Feb 11 2021)

The service, delivery and especially the hand written note were much appreciated.

Lerina Nel
Review from Website  posted (Feb 11 2021)

you're service is what keeps me coming back :)

Simone Newman
Review from Website  posted (Feb 11 2021)

The staff are friendly and helpful. Pleasure shopping at ePet.

Maria Stradi
Review from Website  posted (Feb 11 2021)

Excellent Service!

Marisa Harmer
Review from Website  posted (Feb 11 2021)

Sold with very good attention to customer needs and service delivery on time everytime.

Andy Sanders
Review from Website  posted (Feb 11 2021)

Friendly service with fast delivery. Would buy from you again.

Herman van Tonder
Review from Website  posted (Feb 11 2021)

Could Not recommend E-Pet store enough! The standard and personalization is beyond service..... IT's excellence!

Kay Palmer
Review from Website  posted (Feb 11 2021)

Love the personal messages that comes with every order! 10/10 from me. (Kitty)

Kitty Hubbard
Review from Website  posted (Feb 11 2021)

Pleasantly surprised how easy and efficient the whole process ran, from the first interaction on the live chat to the hand written card delivered with the product 3 business days later from JHB to CTN. Thx guys, well done!!!!!

Robert van Rensburg
Review from Website  posted (Feb 11 2021)

Epetstore was incredibly understanding and followed up with everything they promised. really wonderful experience!

Neil Orleow
Review from Website  posted (Feb 11 2021)

The service was fast and efficient.

Linda Viljoen
Review from Website  posted (Feb 11 2021)

Fantastic service, efficient and quick.Thank you :)

Kasia McDavid
Review from Website  posted (Feb 11 2021)

Delivery also very quick. Next day after ordering items is delivered. Really excellent service.

Lorinda Van Wyk
Review from Website  posted (Feb 11 2021)

My order arrived a day and half later, along with a lovely little note and a freebie to thank me for shopping with them. Customer service like this is hard to come by. I am super impressed. I highly recommend shopping with ePETstore.

Carolynn Teague
Review from Website  posted (Feb 11 2021)

Thank you so much for the excellent service. I placed my order and the next day received it. You're online store is super friendly and so easy to navigate. You guys are awesome. Keep safe.

Melanie Swartz
Review from Website  posted (Feb 11 2021)

Very helpful advice and great follow up on delivery from Gloria. Wouldn't hesitate to use EPetstore again.

Sue Biller
Review from Website  posted (Feb 10 2021)

Gloria is the most amazing and helpful person! She’s always so polite and handles clients with care J def my favorite online shopping store!

Jade Lyle
Review from Website  posted (Feb 10 2021)

Thanks for the great service and personal note to our order!!!

Sanmarié Storm
Facebook  posted (Feb 03 2021)

Fabulous service! Direct online chat helped a lot too. Brenda Roodbol and the five pair of paws!

Brenda R
Hello Peter  posted (Feb 03 2021)

Awesome service from epetstore! It’s the little touches that are so special like this handwritten note from Amy and the complimentary dog chew for Hollypops! Thank you epetstore

Leah Bennett
Facebook  posted (Jan 28 2021)

The best place to shop and next day delivery of my items. Thank you very much for making it a pleasure to shop at Epetstore!

Anandie Bella Shrives
Facebook  posted (Jan 15 2021)

Hot take: I buy from these guys just for the cute handwritten, personalized postcards that come with every order. But in all seriousness, this business has one of the most friendly, helpful, and responsive support teams I’ve encountered. They’re easy to get ahold of and will come back to you with an answer or find someone else who can. If your issue has been resolved but you didn’t update them, sometimes they’ll even circle back to you unprompted to make sure you’ve been taken care of! The orders usually take between 2-4 days, and the items being sold on their online store pretty much cover everything I need month-to-month for my Oberyn. They have both types of food she eats, the peach-scented litter she uses (and the litter odor neutralizer I sprinkle in every other day), and all of her favorite snacks from freeze dried Orijin to the MeowMore meat sticks she’s currently obsessed with. 10/10 for these guys! I pretty much don’t need to use anyone else

Laurell
Facebook  posted (Jan 13 2021)

The service we received was fantastic - super fast and friendly!

Alexa Greyling
Review from Website  posted (Jan 05 2021)

I love the friendly service from ePetstore more than anything!

Liesel Teversham
Review from Website  posted (Jan 05 2021)

excellent service ePETstore!

Lettie Henery
Review from Website  posted (Jan 05 2021)

epetstore service was excellent and arrived safetly and quickly

Amanda Van der Spuy
Review from Website  posted (Jan 05 2021)

Had troubles placing my order and again the team guided me through the process. Order placed and very soon the package was delivered

Vanessa Oosthuizen
Review from Website  posted (Jan 05 2021)

Thank you for great service, and speedy delivery, during 2020, in challenging circumstances. Keep up the good work!

George B
Hello Peter  posted (Dec 28 2020)

Fast and reliable. Thank you epetstore and Amy for the personalised letter what a lovely surprise

Julandie Le Roux
Facebook  posted (Dec 23 2020)

Ordered 6 name tags as Christmas prezzies for our fur babies, received the order the next day. Amazing products and excellent service ! ! !

Elaine Grift
Facebook  posted (Dec 15 2020)

Very happy with the speedy, efficient service from ePet store. :)

Linda Parrott
Review from Website  posted (Dec 11 2020)

Die beste Hulle pryse is so bekostigbaar. En hulle diens is uitstekend sal oor en oor by hulle bestel.

Shani Slabbert
Facebook  posted (Dec 01 2020)

The service Of Mel and her team are excellent !!!!

Shani
Review from Website  posted (Nov 30 2020)

I had an incredible experience with my Black Friday order from epetstore.co.za. The website worked seamlessly and my order was delivered in less than 24 hours. Phenomenal service.

Erin Hohls
Facebook  posted (Nov 28 2020)

Amazing service! Thank you.

Karen Kohler
Review from Website  posted (Nov 18 2020)

ePetstore had provided excellent service, from Mel double checking my postage/delivery method, to Amy who worte a personalised hand written note to wish my dog safe travels to Vicky who so efficiently dealt with my questions and query. 5 starts for the item as well as 5 starts to excellent and professional service.

Leerina
Review from Website  posted (Nov 16 2020)

The service and convenience of the ePETstore is beyond outstanding! Highly recommended on all fronts.

Bruce Berridge
Review from Website  posted (Nov 16 2020)

Best place to shop for pet goodies! Fantastic prices, excellent service and the personalized cards just make the experience extra special!

Shannon Blair Malone
Facebook  posted (Nov 12 2020)

EPetstore is the GREATEST; service, staff = EXCELLENT

Sandra Bester
Review from Website  posted (Nov 10 2020)

Thank you for your wonderful efficient and friendly service. I had a great experience yet again with ePetstore. They delivered my dog food to my door the very next day! A note in the parcel gives a personal touch. I highly recommend them when ordering your pet food online and will certainly use them again.

Linda P
Hello Peter  posted (Oct 27 2020)

I just want to thank Gloria Ndou for the prompt and friendly advise for my little wet nose chihuahua, and help me to find the correct balance diet . Thank you so much

Bonnie Diedericks
Review from Website  posted (Oct 13 2020)

Excellent delivery service and the effort to hand write a personal thank you note is commendable. Will definitely reorder from this store.

Shunba Pillay
Google  posted (Oct 09 2020)

This is simply awesome customer service. Order delivered quickly as well. What a pleasure. Certainly will be spending more at ePETstore.

Gavin Smith
Google  posted (Oct 08 2020)

Thanks very much to ePets. I just received my parcel now after ordering on Monday. I'm sure my kittens will love it and thanks for the promo as well!

Dani'yal Maneveld
Facebook  posted (Oct 07 2020)

AMAZING SERVICE AND THE BEST QUALITY PRODUCTS!

Tanya Horak
Facebook  posted (Oct 07 2020)

Won't shop anywhere else... trust me I have tried... just not the same experience, not by a long shot! Top class customer service & speedy deliveries very time! Well done guys!

Kim Bester
Facebook  posted (Oct 02 2020)

The assistance I received from the Live Chat was very helpful. They helped me quickly and expertly. Happiness.

Lisel De Kock
Review from Website  posted (Sep 25 2020)

Absolutely love you guys! Especially all the little notes to my babies as you can see, Argentina is obsessed with her new brush

Letitia Reddy
Facebook  posted (Sep 25 2020)

The service I received was fantastic. Thank you.

Wendy Maxwell
Review from Website  posted (Sep 21 2020)

Outstanding service, the best quality car seat for my miniature sausage!! Lovely note of thanks from Mel inside the parcel which was immaculately packed!! 10 out of 10!

Heidi Flax
Facebook  posted (Sep 01 2020)

Efficient and awesome service from a five star team!! Discovered this incredible online store during the lockdown. They were fabulous! Super fast delivery. Exceptional after sales service! And the most thoughtful handwritten card to say thank you. Thank you to Mel and the team at the ePet store for your fantastic service!

Shiksha Bindapersad
Google  posted (Aug 21 2020)

Great service! My order arrived very quickly and I don’t even live in a main area (like Jhb). They sent the cutest note with for my dog-baby, it made my day. Plus their store has just about everything you need. Will be ordering again soon!

Inge Els
Facebook  posted (Aug 19 2020)

Great and friendly service, excellent delivery time! A huge range of products to choose from. Would definitely recommend.

Rozanne de Wet
Facebook  posted (Aug 19 2020)

Delivery and customer service is also incredible and they always send a personal note with the shipment.

Amore van Sitter
Review from Website  posted (Aug 18 2020)

You guys rock! Fantastic service and the note which accompanies the shipment is delightful. Well done!

Kieth Jones
Review from Website  posted (Aug 17 2020)

What a pleasure to deal with Gloria who answered all my many questions and queries and even going so far as to chat to suppliers. And then getting a hand-written note with my delivery. Blown away by the exceptional customer service. Keep it up Gloria, you rock!

Tania Gibbs
Facebook  posted (Aug 13 2020)

The service from ePetstore was excellent and personal. Highly recommended.

George Kershoff
Review from Website  posted (Aug 13 2020)

The service and the attention to detail as well as a lovely note with my delivery made this a fantastic buying experience. Thanks E=Pet store!!!

Caroline Corlett
Review from Website  posted (Aug 13 2020)

Really happy with my order that came today and the personalised handwritten note was sweet. Really fast delivery. Can recommend!

Liezl Grobbelaar
Facebook  posted (Aug 12 2020)

You cannot go wrong ordering your dog and cat stuff from these wonderful ladies! The best service I've ever received from an online store and by far the quickest response time to emails and chats. If i could give this company 10 stars i would! Thank you again to Mel , Vicki and Gloria you are the best!

Andrew Lawlan
Google  posted (Aug 07 2020)

I have ordered from ePetstore a few times and each time I have been super impressed with their service. Their prices are also way better than any walk in store!

Tania Lloyd-Warren
Google  posted (Aug 05 2020)

Awesome service! Keep it up!

Tania Lloyd-Warren
Facebook  posted (Aug 05 2020)

Great store, so neat, excellent customer service, too.

Carmen de Waal
Google  posted (Aug 04 2020)

Excellent service.

Kobie Steenkamp
Review from Website  posted (Jul 31 2020)

Have had a wonderful first experience with E Pet Store, and would definitely recommend them. My order was delivered within two working days and it came with a personalised handwritten note. Their Christmas in July special is also incredible. Thank you E Pet Store!

Lorraine McHugh
Google  posted (Jul 30 2020)

I left SA for London 3 years ago and unfortunately had to make the difficult decision to leave my elderly kitty in safe hands. I still order special food and medicine for her through ePetStore. I'm extremely happy with the service! Within a few days the goodies are delivered, every time with a sweet card. And this time, they also included a special kitty nibbles treat. I have always received the help I needed from their online chat person Vicky. She's so friendly, helpful, prompt and I can say nothing but good things about them. I've been ordering for about 2 years and can't be happier with their service. Thank you for helping my precious kitty to stay healthy!!

Liesel Teversham
Facebook  posted (Jul 29 2020)

Fast and efficient service!!!

Johan Hanekom
Facebook  posted (Jul 21 2020)

Thank you for your wonderful friendly service and prompt delivery. I can highly recommend this is the way to go when ordering your pet food online.

Muriel E
Hello Peter  posted (Jul 21 2020)

Extremely fast with personal touch

Tommy Streso
Facebook  posted (Jul 14 2020)

Good Service and quality products. If you are not happy with the product they will collect the product and refund you promptly. Biker jacket from e-petstore

Alta Smit
Facebook  posted (Jul 12 2020)

I've ordered a few times from ePETstore and have been consistently impressed each time. Goods were always delivered the next day and in stock items are accurately represented online. The deliveries also come with a hand written note - which is a nice touch.

Aveel Lalchund
Google  posted (Jul 09 2020)

WOW, that is all I can say. As a first time shopper at epetstore I am completely blown away firstly by how easy it was to place the order and then the speed with which it was delivered and the icing on the cake was the personalised post card. AWESOME all round and HIGHLY recommended

Sharon Grillenberger
Facebook  posted (Jul 02 2020)

How did I not discover this online store earlier?! Excellent and fast customer service, quick delivery of my order and the added personal touch! I gladly recommend ePetStore without reservation and will definitely be returning again in future! Thank you Mel

Su-Mari du Bruyn
Facebook  posted (Jun 26 2020)

I have been so consistently impressed with ePetstore! Fast delivery, friendly service and ALWAYS a kind, personal, handwritten note to me and my girls! I highly recommends this wonderful team!!!

Angie Doidge
Facebook  posted (Jun 25 2020)

Super fast delivery with a personal touch, will definitely make use of them again.

Tanya Lewis
Facebook  posted (Jun 24 2020)

Speedy efficient service! I didn't receive the treats, but my pups were super happy with the extra hugs and belly rubs and their warm clothes. Which was delivered really quickly, and I really appreciate that due to how cold it's become. Will definitely order again!

Raksha Pachoo Maharaj
Facebook  posted (Jun 18 2020)

Excellent service from Vicky Hiscox, with ordering a prescription diet product for my cat. I will be making a recurring order just because it's so much easier!

Yahya A
Hello Peter  posted (Jun 17 2020)

fast delivery love the personal note and thanks so much for the surprise cat treats Nova and Zeus love them! very professional will definitely use the service again. very impressed

Aimee Gey van Pittius
Facebook  posted (Jun 15 2020)

fast delivery love the personal note and thanks so much for the surprise cat treats Nova and Zeus love them! very professional will definitely use the service again. Also that's to whoever helped me online they were great and super helpful. I am super impressed! I highly recommend using them!

Aimee Gey van Pittius
Google  posted (Jun 15 2020)

Thank you for the great service!

Catrien Stander
Facebook  posted (Jun 09 2020)

As a first-time customer, I was so pleased with my experience with ePetstore. Even during the challenging lockdown conditions, my order was delivered less than 2 days after I had ordered. Mel sent a personalised greeting card addressed to my fur babies, which was much appreciated. This company sets itself apart by going the extra mile and showing that they care and appreciate your business. Amazing service - we'll be back!

Ashleigh Tetley
Facebook  posted (Jun 08 2020)

First time ordering and all I can say is I love it! So convenient, no need to leave the house. My order arrived earlier than I had expected and the hand written note just made my day! Love it, thank you

Tamara Becker
Facebook  posted (Jun 02 2020)

I absolutely love epet store. Not to mention how much more my furr babies love their products! Ordering online is super easy, they are so well stocked, from healthy foodies, grooming products, supplements, best cat litter ever, yummy treats and our absolute favorite - custom little post cards. Thank you for being our one-stop go to store! luuuurves from your biggest fans, Tiggles & Gizmo and their human.

Aniska Berry
Facebook  posted (May 29 2020)

Highly recommended. Easy to navigate ; only shop with some products I couldn't find on other online stores (great extensive selection of products). Quick delivery and I loved the handwritten note from Mel. Will order again

Natasha Lotter
Facebook  posted (May 28 2020)

Wow! What an awesome store for all your pet products! Ordered a new doggy bed yesterday for my Kylo from epetstore.co.za and it was delivered today with a personalized note! I'll definitely be ordering from here again

Mich Fox
Facebook  posted (May 21 2020)

I've received the most amazing customer service from Epetstore. What a pleasure dealing with Mel. Their delivery times are fantastic too, I received my order in under 24 hours. I highly recommend them. Their merchandise are well priced and they even gifted my fur baby a birthday voucher! What a lovely surprise. They also added a personalized card to our order, which was so great.

Rivashni Naidoo
Facebook  posted (May 21 2020)

E-Petstore is amazing, even in this stage 4 period, I ordered last Thursday and the products were delivered today Tuesday by 11am on a farm!!! This is the best. I have been buying from them for the last 2 years, twice a year and every time with the most efficient service. What a pleasure!!! Thank you

Azri S
Hello Peter  posted (May 19 2020)

Great service and good quality products. Delivery was fast, and the handwritten note with the package is a special touch. Thank you ePetstore!

Adri Von Gericke
Google  posted (May 13 2020)

Excellent service with a personal touch! Thank you epetstore....such a pleasure to deal with a company like this!

Mercia Perioli
Facebook  posted (May 12 2020)

Super great service, my fur babies just looks too cute in their new winter jackets!! Thank you epetstore!!

Chantelle de la Porte
Facebook  posted (May 07 2020)

I received my orders within less than 2 days. Great service and my fur babies just look too cute in their new winter jerseys!!!

Chantelle Cronje
Google  posted (May 07 2020)

I Absolutely love buying things for my dogs @ ePetstore online. The ordering process is quick and easy. They are super helpful if you have any trouble ordering. Both my boys get store credit and a cute email for their birthdays. The delivery is fast and I absolutely love the hand written card I get with my orders. Such a personal touch. To Courtney, thank you so much for the Card I received this morning I loved it! even showed it to my colleagues.

Jenny F
Hello Peter  posted (May 06 2020)

Thanx so so much for the awesome service. The food I ordered came so quickly.. Will defenitley order by you in the future again. Love Elzaan and all 4 Furry Friends

Elzaan Cornish
Facebook  posted (May 06 2020)

Absolutely amazing service, received my kitty toothpaste and toothbrush so quickly, and the handwritten note that came with my package was so sweet. Very happy

Lauren Kruger
Facebook  posted (May 05 2020)

Amazing personalized service (and during lockdown). Ordered yesterday afternoon and got my package this morning! Well done Mel and team, keep safe! Tessa is one happy Pug tonight!

Marthie Alers
Facebook  posted (Apr 08 2020)

Ordered dog food Friday 3April, was delivered on Monday morning 6April very early - Awesome service, thank you.

Japie Bronkhorst
Facebook  posted (Apr 06 2020)

Absolutely awesome service yet again... Thanks for making a plan to get my kitty litter to me during lock down.

Michelle Port
Facebook  posted (Apr 02 2020)

Received my order the next day during Lockdown, BRILLIANT!

Mark Hulley
Facebook  posted (Apr 01 2020)

Guys epetstore deliver right to your door during lock down and I bought for R700 and delivery was free. Seriously, even after lock down, support local!!! So super easy and prices are reasonable. Never using anyone else. Thanks epetstore my fur babies say thanks

Megan Anne Webb
Facebook  posted (Mar 30 2020)

Top service and products thank you. my kitten marlon brando and our favourite brand royal canin

Yolandi Nel
Facebook  posted (Mar 19 2020)

A hand written note, with some free snacks for my kitty. The human touch is irreplaceable. This is a company that recognizes the human aspect of trade. Customer service at its highest level. Thank You!

Nosisa R
Hello Peter  posted (Mar 10 2020)

It is reasonable priced items. Delivered superfast and to the door. And the personalised note with every purchase is so adorable and special.

Chantelle Grobbelaar Fourie
Facebook  posted (Mar 08 2020)

Absolutely incredible service. I ordered yesterday at around 10h00 and received my delivery this morning at 9h00 with a little extra surprise (a personalised note with my little doggies name on it and some extra treats free of charge). I will definitely be using them again!

Sage Holder
Google  posted (Mar 03 2020)

Amazing service! Received my order within 24 hours. I also received some extra treats for my furbaby (as a gift), along with a personalized hand written note. Thanks Gloria and team. Will definitely be using you again 

Alicia Mohamet
Google  posted (Feb 25 2020)

Amazing, Superfast personalized service. Thanks Gloria and team

Alicia Mohamet
Facebook  posted (Feb 25 2020)

Absolutely great service

Bianca Fernandes
Review from Website  posted (Feb 20 2020)

ePet is always so efficient and convenient

Shalini Baijnath
Review from Website  posted (Feb 20 2020)

I love shopping with e-PETstore. They are very friendly

Elmarie Harvey
Review from Website  posted (Feb 20 2020)

Great service and always be back for more. Staff very helpful

Andrew Arnott
Review from Website  posted (Feb 20 2020)

1st class service from ePETstore!!

Samantha Tina Megan Cotzee
Review from Website  posted (Feb 20 2020)

Epets is an absolute pleasure to do business with. A thoroughly pleasant experience.

Maureen Bassill
Review from Website  posted (Feb 20 2020)

Excellent bed and also outstanding service from the staff.

Susan vanWyk
Review from Website  posted (Feb 20 2020)

Wow, super efficient

Mandy Whitecross
Review from Website  posted (Feb 20 2020)

So so so impressed with ePETstore!!! I ordered my boy, Cuba, food and some chewie sticks yesterday. It arrived this morning!! They also sent a personal note with his name in it (perhaps from Instagram?) and threw in a free bag of chew bone thingies! How great is this customer service?!?!

Melissa Bosch
Facebook  posted (Feb 20 2020)

I have only received the best service from Epet Store. Their customer service is truly amazing & their delivery time is so quick and efficient.

Cega DuPont
Review from Website  posted (Feb 20 2020)

The product is good but the service is great!

Ferdi Plessis
Review from Website  posted (Feb 20 2020)

ePet Store is the absolute best - personalized service - fast delivery and a hand written note when for our loved 4 legged child with each purchase is the cherry on top!!

Shaun Oelofse
Review from Website  posted (Feb 20 2020)

Brilliant service and excellent quality product. Will definitely be using ePetstore again!!!

Tessa Conte
Review from Website  posted (Feb 19 2020)

Wow. Customized items made and delivered super fast. Excellent customer service. What a pleasure in purchasing from them online. Will use them again in the future. :)

Shanwayne S
Hello Peter  posted (Feb 15 2020)

ePETstore is amazing! The service is fast and efficient and always on time. I would recommend ePETstore to anyone who has a fury baby:)

Leandri Fourie
Review from Website  posted (Feb 11 2020)

I light up like a child when my order arrives!! I get so excited each time I open my order! I cannot wait to reach for the card and read my personal order and see my lucky gift!! My babies have been blessed to receive various treats from epetstore I absolutely love epetstore! I appreciate your personal touch endlessly! epetstore offers a variety of products on their website, the best customer service, shows compassionate furry love and delivers extremely fast! I placed my order yesterday and it got delivered TODAY!! I buy my dog’s prescription food from their online store - it is such a convenient e-commerce store for people with busy working lives that still strive to give their pets the best they deserve! Thank you epetstore!

Marissa Erasmus
Facebook  posted (Feb 06 2020)

Not only is the service outstandingly good (my orders are always correct and arrive the day after I've placed them) those personalised handwritten cards with every delivery...I think I order stuff just for the card Ok, for my cats too

Debbie Vincent
Facebook  posted (Jan 31 2020)

You guys are awesome. Thanks for being so kind and helpful!!

Annelize de Jong
Review from Website  posted (Jan 20 2020)

ePETstore have been a pleasure to deal with, even a personalised note accompanying the purchase. Great service guys thank you!

tonia Devereux
Review from Website  posted (Jan 20 2020)

What fantastic service I received!! And such a nice card with my order. Thanx Mel, will definitely support you again!

Michelle Mitchy Snyman
Facebook  posted (Jan 10 2020)

Received in Ballito within 24 hours of ordering - super quick.

Wendy Fisher
Google  posted (Jan 09 2020)

I love this site. Awesome service, friendly and fast customer service, they go that little extra mile by send the most adorable thank you note. Very unique to just them

Adri Vermaak
Review from Website  posted (Jan 02 2020)

Amazing!!!! Their consults go out of their way to help, give excellent advice, and genuinely just want what's best for your doggo. They are also MUCH cheaper than normal pet shops and being able to order online when you can't sleep and then just picking it up the next day is a huge bonus!

Rochelle Roberts
Google  posted (Dec 31 2019)

I am a repeat client, this was by a long shot not a first experience of their excellence and personal touch.

Renee Els
Review from Website  posted (Dec 13 2019)

Found you guys out of desperation because no one had stock of the Royal Canin kitten food - even asked my vet to please order because after speaking to Royal Canin customer service, a shipment was arriving end of last week. Needless to say, the vet still hasn't placed my order & you guys have just delivered my order as promised. THANK YOU fantastic service. I will be ordering all my pet food from you going forward.

Marilyn Kinnear
Facebook  posted (Dec 10 2019)

This is the BEST MOST PROFESSIONAL online store I have had the pleasure of dealing with. I had selected the incorrect amount of toothbrushes and paid for only one. They arranged a return for me immediately. I am going to do all my CHRISTMAS shopping today for my pets..I feel very sorry for my credit card !!!

Kay Dickason
Google  posted (Dec 08 2019)

Epetstore always delivers exceptional service. With each order there's a thoughtful hand written card. Thank you for offering a small moment of your day to help brighten up others

Lee-Chelle Botha
Facebook  posted (Dec 05 2019)

Delivery is super quick, the items are of superb quality and the hand written card is just too perfect. Will always ship for my furbabies here

Nastasja Roberts
Facebook  posted (Dec 01 2019)

Amazing fast and efficient service, ordered yesterday and received today! Got R100 off, a treat for my puppy and a note from the store. thank you

Jane Jass
Facebook  posted (Nov 29 2019)

Absolutely amazing service. Ordered goodies and got it in a day or two. Even more amazing is the hand written note that came with the order.

Riaan Smook
Facebook  posted (Nov 26 2019)

Thank you to ePet for making purchasing our puppy's food a pleasurable experience. We look forward to purchasing from you again.

Vernesh Sathnarian
Review from Website  posted (Nov 12 2019)

Look at how Sergeant is on his cooling mat! Thank you guys!

Keith Wardell
Facebook  posted (Oct 24 2019)

Always get my order timeously, and with a friendly handwritten card for that personalised touch.

Nazneen Paruk
Google  posted (Oct 09 2019)

Fantastic service. I had a few questions during the ordering process online. All I can say wouldn't be enough, friendly and helpful is an understatement. I'll definitely be using your services again ePet.

Carmen van Zyl
Review from Website  posted (Sep 27 2019)

Best customer service Delivery quick and easy!!!

Monique V
Hello Peter  posted (Sep 26 2019)

Many thanks to the ePetstore Team. Best service we ever had.

Karin Naude
Review from Website  posted (Sep 11 2019)

Very helpful with collection order.

Pedro Capazorio
Google  posted (Sep 05 2019)

The best company to order Pet products from. Friendly helpful service and speedy courier service. Thank you Epet store

Lee Webbstock
Review from Website  posted (Sep 04 2019)

I am SO SO SO pleasantly surprised by this awesome service! Wow. Thank you so much for your great service!

Kaylin Plessis
Review from Website  posted (Sep 02 2019)

Thank you for your excellent service

Marina De Beer
Review from Website  posted (Sep 02 2019)

Amazing personal service, As a first time pet owner, I was impressed, service delivery is fast as well. product pricing needs a review though.

Fatima Mustapha
Facebook  posted (Aug 19 2019)

Amazing personal service, extra speedy delivery and quality products. Will shop here again and again!

Nikki Gammon
Facebook  posted (Aug 07 2019)

Staff are always friendly and efficient.

Ilse du Preez
Review from Website  posted (Jul 30 2019)

Always super speedy delivery and fantastic service! The little hand written notes from Mel and occasional free gifts are always appreciated :-) The free returns process is convenient, quick and easy too.

Zanri Grobler
Google  posted (Jul 29 2019)

Fast and efficient service!!!

Yael Marks
Facebook  posted (Jul 26 2019)

Brilliant service, ordered in the morning and i received my package by 2pm and such a lovely gesture inside the box. Thank you Mel for your help. I will definitely use you again.

Meg Hendry
Facebook  posted (Jul 19 2019)

Excellent team and speedy service, always! Thanks!

Simonete Simi Munro
Facebook  posted (Jul 15 2019)

the personal touch that ePETstore provides doesn't exist anywhere else. I will definitely be recommending this business to all of my family and friends. Well done guys and keep it up!

William Irwin
Review from Website  posted (Jul 02 2019)

Ordered a prescription diet dog food from them when I was not able to find it anywhere else. Online ordering was easy and once submitting the prescription the food was unlocked for me to order. The food was delivered timely. Food prices are comparable with those of vet shops.

Judy Thompson
Google  posted (Jun 18 2019)

Excellent customer service.

Jayme Lewis
Facebook  posted (Jun 12 2019)

Great store! Fast delivery! AWESOME level of professional service! Wish I had found them earlier! #Mel is a passionate and professional individual.

Michelle Brook
Facebook  posted (Jun 06 2019)

Quality service that is quick and reliable! Not to mention a personalised card on the inside thanking me for my patronage. Brilliant company!

Danielle Steyn
Facebook  posted (May 21 2019)

Friendliness and compassion is the name of the game in the store. These guys are honestly clued up and adore the pets for real

Lesego Phetlhe
Facebook  posted (Apr 25 2019)

Amazing service. Fast Delivery and user friendly shop online. I will not buy my pet food anywhere else again.

Thea Smit
Facebook  posted (Apr 17 2019)

highly recommend epetstore... very efficient & fast !! adding a personal note into the parcel just makes it extra special, thank you again ePETstore!!!

Sarah E Smit
Facebook  posted (Apr 15 2019)

Great & fast service every time! Thanks again

Tessa Dwyer
Facebook  posted (Apr 03 2019)

ePETstore are super friendly and the service is outstanding. The website is really great & user friendly. I ordered 2 K9 harnesses, Sticky Pawz rubber socks & I am ultra pleased with the purchases. Melanie you have made all my experiences with ePETstore very pleasant thank you.

Rhona McTaggart
Facebook  posted (Mar 28 2019)

Ordered yesterday, received my parcel today (with an added personal message). Great service!!

Nadia Grobler
Facebook  posted (Mar 26 2019)

Your service was fast & friendly. Thanx

Sinre Pretorius
Review from Website  posted (Mar 25 2019)

Looked high and low for Sterilize wet cat food. ePetstore came to the rescue. Ordered yesterday and got it now! 24 hours and I've got happy kitties. Thanks guys!

Tina Essex
Facebook  posted (Mar 14 2019)

I placed my order over the weekend. Received an email on Monday with the tracking number so that I could keep checking to see where my parcel is. And receiving a personalized note was a nice surprise. Thank you ePETstore for the great service

Celeste Marais
Facebook  posted (Mar 14 2019)

Great service. Received Janneman,s food within 5 days

Jason Van Schalkwyk
Facebook  posted (Mar 12 2019)

The most amazing customer service ever!!! First time buying here and Gloria has been so amazing with assisting me. So professional, followed up with me, speedy assistance and great customer service. Will definitely be buying here again. Thanks for the amazing service

Robyn
Google  posted (Feb 27 2019)

I got a beautiful little hand written note to say thank you :)

Amy Wragg
Review from Website  posted (Feb 20 2019)

I was given lots of help when it came to ordering.

Jayne Rowbotham
Review from Website  posted (Feb 20 2019)

Excellent service every single order! The spoil for my dogs is much appreciated in today's package!

Carole-Ann Schoeman
Facebook  posted (Feb 15 2019)

Good products and staff are excellent!! Will always buy from them as they are amazing!