ePETstore

A superb experience with ePETstore! Placed my second order with them and not only was my order processed super quickly, but communication was on point too. Both orders had a hand written note, and Jo goes the extra mile to make the walk-in collection a absolute joy.

Amazing product - and wow service, ordered online and delivery was the next day!!(With a surprise for the babies)! And the product works (grass for cats) - can already see the difference - thanks!! Will definitely use you again!!

There was a mix up in the delivery address for a cat tree that I ordered. Melanie arranged to have it collected from my home and re-routed to the correct address. From the date of order to the date of delivery at the correct address, this entire process took 6 days! I was kept in the loop on what was happening from the time I realised the mistake. My daughter has just received the cat tree. She is over the moon and I know that her cats will love it. Thank you for your superior customer service and for going the extra mile when you really didn't have to. It is so appreciated